Exchange/Return Policy

Return and Exchanges

As you can exchange your Merchandises for DEFECTS / Damage only. WE FOLLOW A “NO REFUNDS” POLICY STRICTLY. We request you to make Ur orders Carefully, Online or at the Stores.

Still Need to return / exchange something you just received? No problem! Please read through our policies below, and of course contact us if you have any questions. While we do everything in our power to make sure you are completely satisfied with your purchase, please keep in mind that Asha Clothing Co, is a growing company and may not have the same return and exchanges policies that you'll find at big box stores.

Customer Service can be reached via phone at 080-23626061/7337616496 or by submitting a Return Form with us. Between the hours of 10AM - 5.30PM IST, Monday through Saturday.


Return/Exchange shipping charges information:

  •  Shipping cost is non-refundable, unless we ship an item in error.
  •  Returns will require the customer to pay for return shipping any.

Return Policies

 Timeline for returns:

  •  At www.ashaclothing.com or at Store we accept Exchanges  Max.7 Days from date of Purchase.

  • For any exchange, the product must  be in its original packing and salable condition. (Including: hangers, Poly bags, hang tags on garments,stickers, fasteners, etc., if any)

What can't be returned?

·        Any Worn, Washed, Soiled, Altered or customer-damaged items cannot be returned and will be shipped back to you  and No Exchange/ refund issued for those.

 

    ·       Merchandise without tags and Missing any original packaging/labels affixed to them.

 

When and how can I change/edit an order?

·         You cannot change/edit a confirmed order. The order will be deemed confirmed when we receive intimation of payment  from our Payment gateway. 

·         Strictly, cancellations or refunds will not be permitted. 

·         Once your order payment has been cleared, you cannot make any more changes and the order shall be deemed to be confirmed. All confirmed orders shall not be cancelled/refunded.

Returns Process:

1.     Contact our Customer Service via phone or by submitting a ticket to us. Between the hours of 10AM - 5.30PM IST, Monday through Saturday.

2.     Customer Service will issue you RMA # (Return Authorization) after you contact us via phone, ticket.

3.     Write your RMA# on the outside of the package you are returning (your Return may be Delayed due to if this is not done) and include a copy of your receipt inside.

4.     Ship your package back to:


 M/s. Asha Clothing Co.,

#7, 1st Floor, 2nd Cross, 8th Main, Balaji Layout, Bhadrappa Layout Main Road,

Near IOB Bank, Tata Nagar, Bengaluru-560092.


* Please ship with tracking Facility; we are not responsible for packages lost by shipping carriers. 

 Your exchanged item will be shipped out to you within 7-15 business days of us receiving your returned item.