Return
and Exchanges
As you can exchange your Merchandises for DEFECTS / Damage only. WE FOLLOW A “NO REFUNDS” POLICY STRICTLY. We request you to make Ur orders Carefully, Online or at the Stores.
Still
Need to return / exchange something you just received Wrongly? No problem! Please read
through our policies below, and of course contact us
if you have any questions. While we do everything in our power to make sure you
are completely satisfied with your purchase, please keep in mind that Asha
Clothing Co, is a growing company and may not have the same return and
exchanges policies that you'll find at big box stores.
Customer Service can be reached via phone at 7337616496/080-23626061 or by mail info@ashaclothing.com.
Return/Exchange shipping charges information:
Return Policies
What can't be returned?
When and how can I change/edit an order?
· You cannot change/edit a confirmed order. The order will be deemed confirmed when we receive intimation of payment from our Payment gateway.
· Strictly, cancellations or refunds will not be permitted.
·
Once
your order payment has been cleared, you cannot make any more changes and the
order shall be deemed to be confirmed. All confirmed orders shall not be
cancelled/refunded.
Returns Process:
1. Contact our Customer
Service via phone or submitting a ticket.
Between the hours of 10AM-1PM -2.30PM- 5.30PM IST, Monday to Saturday. (Excluding Holidays)
2. Customer Service will issue
you RAN # (Return Authorization Number) after you contact us via phone.
3. Write your RAN# on the
outside of the package you are returning (your Return may be Delayed due to if this is not done) and include a copy of your receipt with information of return inside.
4. Ship your package back to:
#7,
1st Floor, 2nd Cross, 8th Main, Balaji Layout, Bhadrappa Layout Main Road,
Near IOB Bank, Tata Nagar, Bengaluru-560092.
*
Please ship with tracking Facility available Couriers; we are not responsible for packages lost by
shipping carriers.